Role of managers >> POM / management project

ROLE OF MANAGERS

Management in business and human organization activity, in simple terms means the act of getting people together to accomplish desired goals. Management comprises planning, organizing, resourcing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal.
A manager makes organizational decisions and handles a variety of problems that arise on a daily basis. He has to identify the problems, create choices and alternative courses of actions.
The daily routine of making decisions include determining how to approach an employee who is not performing or lacking progress and how to bring about change to the organization and its team.
It involves thinking and planning out strategies on how to improve quality and also being cost conscious and effective.
Thus the role of managers are as follows :

· Goal setting, planning and organizing.
In order to achieve long term goals and commit to strategies for substantial earnings, a manager has to communicate the vision of the company to his subordinates. He breaks down and clarifies the goals that each team or individual has to perform and assigns work schedules and strategies.
Having goals and planning out the directions allow for effective time management and saves cost and resources.

· Guiding and giving directions.
A manager’s role as the head of an organization is to guide and give direction so that the team can perform effectively. He offers on the job coaching, training and support. In order for individuals to meet the needs and objectives, they may need extra input, information or skills.

· Empowering others.
The performance of a team depends on the manager’s abilities to empower them. How well a person performs depends on his motivation. A manager’s task is to encourage and coach others to improve themselves and the quality of their work. He needs to instill in them the desire to excel and accept responsibility and self-management.

· Communication and people skills.
As the boss, a manager’s ability to develop trust and confidence, resolve problems and issues will result in a productive, goal oriented work group. He should encourage his team to ask for help, get involved and participate.
A manager should practice empathy and respect their personal values, opinions and ideas, listen and respond and offer praises and encouragements when they make progress. By doing that he will enhance their self-esteem and they will offer him the cooperation.
A manager is the middle person in between the top management level and the team that reports to him. He has to ensure that communication is smooth and conveyed clearly to avoid misinterpretations and dissatisfaction.

· Evaluating and analyzing.
A manager needs to have the capacity to evaluate and examine a process or procedure and decide on the best choice to produce an outcome. He looks at the importance, quality and values and then taking the best approach.
He is also expected to track the progress of each individual's activities and effectiveness, review them and offer feedback and counseling.

· Provide satisfaction among the staff and the customers.
Subordinates are happy when they know that their supervisors provide them with the necessary tools and resource. They feel secure if the management puts priority on health, safety and cleanliness issues.
A manager should satisfy customers by giving good quality of service or product and take care of their needs.

· Being an exemplary role model.
Managers who set high standards or goals and achieve them are great leaders by examples. The ability to tolerate stress and remain poise under job pressures and still maintain a high activity and energy level are contagious.
A manager should set the example by being accountable for his own activities and performance. By working harder on his personal growth he can become a respected and efficient leader.


CONCLUSION
The three vital determinants of team work are the leader, subordinates, and the environment. These factors are interdependent. It is the manager’s responsibility to make the environment conducive to work. He studies the employees individually and insists interest in them. By encouraging the inquisitive employees and by prohibiting insidious elements, he creates hygienic environment. He inculcates the sense of collectivism in employees to work as a team. The resultant output will then be efficiency.